Welcome to SuqMall (hereafter referred to as “we,” “us,” or “our”). Your privacy is very important to us, and this Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website https://suqmall.com and interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy. Please read this document carefully.

1. 🏢 Who We Are

SuqMall is a global e-commerce platform providing a wide selection of quality goods to customers worldwide. We are committed to maintaining the trust and confidence of our customers and visitors to our website.

Website Address: https://suqmall.com

For questions regarding this policy, contact:
Email: privacy@suqmall.com

2. 📋 Information We Collect

We collect several types of information from and about users of our Website, including:

a. Personal Data

This includes data that identifies you personally:

  • Full Name
  • Email Address
  • Shipping and Billing Address
  • Phone Number
  • Payment Information (processed securely through third-party payment providers)
  • Account Login Information (if you create an account)

b. Automatically Collected Data

When you visit our site:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages visited
  • Time and date of visit
  • Device identifiers
  • Cookies and web beacons

c. User-Generated Content

If you leave a comment, review, or upload content, we collect:

  • Comment text and metadata
  • IP address and browser user agent (for spam prevention)
  • Profile picture from Gravatar (if applicable)

3. 🍪 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You may manage your cookie preferences in your browser settings.

We use cookies to:

  • Remember login details
  • Maintain your shopping cart
  • Analyze site usage and performance
  • Personalize your experience
  • Track affiliate referrals and marketing effectiveness

For more information, read our [Cookie Policy].

4. 🎯 How We Use Your Data

We use the collected data for a variety of purposes:

  • To process orders and transactions
  • To deliver products and manage returns
  • To provide customer support
  • To communicate with you (order updates, marketing emails, etc.)
  • To personalize your shopping experience
  • To detect, prevent, and address fraud and technical issues
  • To comply with legal obligations

We will only use your personal data when we have a legal basis to do so.

5. 🤝 How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Payment processors, shipping carriers, email marketing services, and analytics tools
  • Business Transfers: In the event of a merger, acquisition, or asset sale
  • Legal Obligations: To comply with laws or respond to legal process
  • Spam Detection Services: Such as Akismet or CAPTCHA tools

All third-party partners are bound by data privacy obligations.

6. 🔒 Data Security

We take data protection seriously and use:

  • HTTPS encryption
  • Firewalls and intrusion detection
  • Secure servers and cloud infrastructure
  • Regular vulnerability scans
  • Access control and employee training

Although we use reasonable measures, no online platform can guarantee 100% security. Please take care when sharing your data online.

7. 📁 How Long We Retain Your Data

We retain your personal information only as long as necessary to:

  • Fulfill the purpose it was collected for
  • Comply with legal or regulatory obligations
  • Enforce our terms and prevent fraud

Retention Period Examples:

  • Comments: Indefinitely
  • Order Information: 7 years (for tax/audit compliance)
  • Inactive Accounts: Deleted after 3 years of inactivity

You may request deletion at any time (see Section 9).

8. 🌐 Embedded Content from Other Websites

Articles and products may contain embedded content (e.g., videos, maps, social media widgets). Embedded content behaves just like visiting the third-party site directly.

These third-party sites may:

  • Collect personal data
  • Use cookies
  • Embed additional tracking
  • Monitor your interaction with the embedded content

Please review their individual privacy policies.

9. 🔓 Your Rights Over Your Data

Depending on your jurisdiction (e.g., EU, UK, California), you have the right to:

  • Access – Request a copy of your data
  • Correct – Request corrections to inaccurate data
  • Delete – Request erasure of your personal data
  • Restrict – Limit the processing of your data
  • Object – Oppose certain types of processing
  • Data Portability – Transfer your data to another provider
  • Withdraw Consent – At any time, if processing was based on consent

To exercise these rights, email us at privacy@suqmall.com

10. 🌍 International Data Transfers

We may transfer your information to countries outside your residence, including the US, EU, and others. When we do, we ensure adequate safeguards (e.g., Standard Contractual Clauses, encryption).

11. 👤 Children’s Privacy

Our website is not intended for children under 13 years of age (or under 16 in the EU).
We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us for deletion.

12. 🔁 Changes to This Privacy Policy

We may update this Privacy Policy at any time. All changes will be posted on this page with an updated revision date.

We encourage you to review this policy periodically to stay informed of how we are protecting your data.

13. 📬 Contact Information

If you have questions, concerns, or requests related to this policy, please contact:

SuqMall Privacy Team
📧 Email: privacy@suqmall.com
🌐 Website: https://suqmall.com
🏢 Address: [Insert Physical Business Address Here]
📞 Phone: [+XXX-XXX-XXXX]

14. 📝 Additional Legal Disclosures

GDPR Notice (EU Residents)

If you are in the European Union, your data rights are protected under the General Data Protection Regulation (GDPR). We only process your data when we have a legal basis such as:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interests

CCPA Notice (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents may:

  • Request disclosure of the categories and specific pieces of personal data collected
  • Request deletion of their data
  • Opt-out of the sale of personal information (Note: We do not sell your data)

To exercise your rights, please email privacy@suqmall.com with the subject “CCPA Request.”

Thank you for trusting SuqMall. Your privacy matters. 🛍️🔐