Welcome to SuqMall — your trusted online destination for quality products, exclusive deals, and a seamless shopping experience. By accessing or using our website at https://suqmall.com, you agree to the following Terms & Conditions. Please read them carefully before using the site or making any purchases.

1. 👥 Who We Are

SuqMall is an e-commerce platform offering a wide variety of products including electronics, home goods, fashion, beauty items, accessories, and more. We aim to provide premium service and authentic goods at competitive prices.

2. ✅ Acceptance of Terms

By visiting our site or purchasing something from us, you are engaging in our “Service” and agree to be bound by these Terms & Conditions, including our Privacy Policy, Refund & Return Policy, and Shipping Policy.

If you do not agree to all the terms of this agreement, you may not access the website or use any services.

3. 🔄 Changes to Terms

SuqMall reserves the right to modify or replace these terms at any time. We will notify users of significant changes via email or a prominent site notice. Continued use of the site constitutes your acceptance of the new terms.

4. 🛍️ Products and Services

  • All products listed on SuqMall are subject to availability.
  • We make every effort to display product colors, descriptions, and specifications accurately. However, we do not guarantee the accuracy of these details and are not liable for any discrepancies.
  • We reserve the right to limit quantities, cancel orders, or discontinue products at any time.

5. 💳 Pricing & Payments

  • All prices are listed in your selected currency (USD, SAR, etc.) and include VAT (where applicable).
  • Prices are subject to change without prior notice.
  • We accept secure online payments via credit/debit cards, PayPal, and other integrated payment gateways.
  • By placing an order, you authorize us to charge your chosen payment method for the full order amount.

6. 📦 Shipping & Delivery

  • Delivery times and fees vary by location and product.
  • You will receive a confirmation email with tracking details once your order is dispatched.
  • SuqMall is not responsible for delays due to customs, courier errors, or force majeure events.
  • Full details are available in our Shipping Policy.

7. 🔁 Returns & Refunds

  • You may request a return or refund within 30 days of receiving your order.
  • Items must be unused, in original condition, and in original packaging.
  • Perishable, intimate, or personalized items may not be eligible for return.
  • Read the full Refund and Return Policy for more details.

8. 👤 User Accounts

  • You may be required to create an account to access certain features.
  • You are responsible for safeguarding your login credentials.
  • SuqMall is not liable for any unauthorized account activity.
  • We reserve the right to suspend or terminate accounts that violate our policies.

9. ❌ Prohibited Activities

Users must not:

  • Use the site for any unlawful purpose
  • Upload viruses or malicious code
  • Attempt to gain unauthorized access to our servers
  • Spam, phish, or misuse product listings and reviews
  • Violate intellectual property rights of SuqMall or others

10. 🧠 Intellectual Property

All website content including text, graphics, logos, icons, and software is the property of SuqMall or its content suppliers. You may not reproduce, modify, or use any content without written permission.

11. 📝 User-Generated Content

When submitting reviews, comments, or feedback:

  • You grant SuqMall a non-exclusive, royalty-free, worldwide license to use, reproduce, and display the content.
  • You agree not to submit false, defamatory, or offensive material.

12. ⚠️ Disclaimer of Warranties

We do our best to provide accurate, uninterrupted service. However:

  • The website is provided “as is” and “as available.”
  • We do not guarantee that the service will be error-free, secure, or uninterrupted.
  • All products are provided without warranties unless stated otherwise.

13. 🛡️ Limitation of Liability

To the fullest extent permitted by law, SuqMall and its affiliates are not liable for:

  • Indirect or consequential damages
  • Loss of data, revenue, or profits
  • Delays or failures outside of our control
  • Any issues arising from misuse of products

14. 🔐 Privacy

Your personal information is protected and processed in accordance with our Privacy Policy. We use secure technology and never share or sell your information to third parties without your consent.

15. ⚖️ Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia, and you submit to the non-exclusive jurisdiction of its courts.

16. 📞 Contact Information

If you have questions or need support, you can reach us at:
📧 Email: support@suqmall.com
📱 WhatsApp/Phone: +966 5XXXXXXX
📍 Address: SuqMall HQ, Riyadh, Saudi Arabia

Thank you for choosing SuqMall! 🛒
We’re honored to serve you and committed to providing a secure, enjoyable shopping experience.